Dawn Hartley

Dawn Hartley
Service Director

Hi, I am Dawn Hartley, one of the managing directors at CSS. Along with my husband Danny, we established CSS in 1995. Throughout this time I have remained passionate about delivering and developing a needs-led service to our customers.

To achieve this we have invested in a well-trained, knowledgeable and committed team who have been instrumental in ensuring that CSS goes from strength to strength.

We really hope you have a wonderful experience with us and we welcome any feedback you may have about CSS.

Daniel Hartley
Financial Director

My main role at CSS is Financial Director. This involves dealing with invoicing, payroll, account management, financial planning, tendering and purchasing. As a director, I am also heavily involved in the overall running of the company.

Claire Turner
Registered Manager

Hi, I am Claire Turner, I have had the privilege of working with the amazing employees of CSS since 2015.  In that time I have been responsible for ensuring we have a well-trained and knowledgeable workforce.   In August 2020 I was appointed as the Registered Manager of CSS.  My role is to support the company to maintain an outstanding service whilst working within our company values.  I absolutely love my work and my passion is ensuring the people we support receive a person centred service that meets their individual needs.  I am still heavily involved with training and I am committed to ensuring employees are continuously developed and supported within CSS.

Angela Baird

Angela Baird
Service Manager

I am the Service Manager. I’ve worked for CSS since 1995, starting as a support worker and working my way up to management. I have undertaken numerous courses, which have allowed me to grow with the company and deliver a high quality service to the people we support.

Janet Baird
Supported Living Manager

I have worked for CSS since 1995, when I started as a support worker. In 2001 I became the manager of a number of our supported living schemes. My aim is to provide a high standard of support, to empower our tenants and help them achieve their goals.

Angela Baird

Samantha O’Shea
Deputy Supported Living Manager

I started my employment at Community Support Services in 2002 as a support worker in Supported Living. Over the years I have worked towards my position now as a deputy manager within Supported Living. Within my role I complete weekly rotas to ensure the staffing level meets the needs of the tenants we work with.

I audit all Supported Living houses to ensure that paperwork, tenants person centred plans, finances and medication are all correct and up to date which will ensure we deliver high quality needs-led professional care.

Jodie Baird

Jodie Baird
Day Services Manager

I have worked at CSS since 2000, when I started as a support worker. During my time at CSS I have had the opportunity to undertake many training courses. As a result, I was promoted to Day Services Manager in 2010. I thoroughly enjoy working as part of the management team and as part of our day services.

Libby Normanton
Quality Performance & Internal Audit Manager

I have worked for CSS since 2016 having started my employment as a Receptionist and assisting with general administration duties.

My interest for facts and figures gave an opening for me to to become responsible for the internal auditing of the company and
I also undertake quality reviews with people who use the service, their families and our colleagues ensuring the best service delivery.
I also work alongside other Managers within our office carrying out general office duties.

Jodie Baird

Carol Kent
Day Services Deputy Manager

I have worked at Community Support Services since March 1999 and was promoted to Assistant Manager in April 2004. I have undertaken numerous training courses and completed my NVQ and a Diploma in Care.

In my role I run activity clubs for children in the school holidays, and I also worked in day services and have had chance to work in all areas of CSS.

Megan Thornton
Compliance and Administration Manager

I started my employment with Community Support Services in 2010 as an Office Junior, throughout my employment I have undertaken an NVQ 2 in Customer Service and also a NVQ 3 in Business and Administration.

In December 2014 I was promoted to Office Admin Manager, my roles include typing, filing, covering the reception, contractual returns, completing and returning audits and much more. I also have completed a Manual Handling Training and Assessors course which now enables me to train staff Manual Handling. I have gained a lot of experience whilst working with CSS thanks to my supportive management team!

Donna O'Shea

Donna O’Shea
Human Resource Manager

I joined Community Support Services in June 2015 as an Administration Assistant. Due to internal promotion over the years, I am now in the position of Human Resource Manager.

I thoroughly enjoy my job and I am passionate about us being an outstanding employer and service provider for all our staff and service users.
Throughout my years working for Community Support Services, I have experienced numerous opportunities for training and development which has given me the skills and knowledge for me to grow in my role.

Lisa Jones

Lisa Jones
Admin Assistant

I work part time in the office, typing, sorting and filing documents. This includes working with wages and rotas, and I help Angela and the other managers with their duties as well. I do any work that the company needs doing.

Stuart Harris

Stuart Harris
Manager

Hi, I’m Stuart. I began my career at CSS in 2001 as a support worker, and I became a member of the management team in 2006. My responsibilities as a manager are varied, including managing staff absence, delivering our Safeguarding Adults workshop and completing contractual reports for Calderdale Adults Health & Social Care.

I also complete information for Skills for Care, which enables CSS to access funding for staff training. Alongside these responsibilities, I continue to provide support within the community, which is a role I thoroughly enjoy and get a lot of satisfaction from.

Michaela O'Shea

Michaela O’Shea
Supported Living Assistant Manager

I have worked for Community Support Services since 2010. I started as a support worker and built myself up to an assistant manager within supported living.

I thoroughly enjoy my job and have built up good relationships with both my colleagues and service users.

 

Ben Smith
Supported Living Assistant Manager 

Hello my name is Ben I have worked at CSS now since 2012 and I have progressed into an assistant management role. I enjoy spending my time with family and friends and the gym.

I love all things cars and gaming. I like meeting new people.

Lisa Walton
Supported Living Assistant Manager

I have worked at CSS since 2008. I am a caring, compassionate person with a person centred approach to all the service users I support.

I enjoy working with CSS and while on the job I have learnt excellent life skills along the way.  I started off as a Support Worker then worked to a Level 2 progressing to Assistant Manager.

I am a Mother and Grandmother which i love, i am so proud of them. I enjoy socialising with everyone, i like to meet new people and enjoy challenges that come my way.

Colette Smith

Colette Smith
Supported Living Assistant Manager

I have worked for CSS since 2002. I started off part time as a support worker and built myself up to an assistant manager within supported living.

I manage two houses and conduct regular staff supervisions. I also enjoy being involved with setting up activities for the service users.

Megan Eccles

Megan Eccles
Supported Living Assistant Manager

I have worked for CSS since 2004. I started as a support worker and built myself up to assistant manager within supported living.

I now run a house with a strong staff team who provide support for the tenants. I also conduct staff supervisions.

Chris Walker

Chris Walker
Support Worker

I enjoy all social aspects, swimming, walking, cinema, pool, snooker and travelling around visiting places.

I am also a WWII enthusiast and a member of the British Titanic Society. Motorcycling and music are another two of my loves.

James Hoey

James Hoey
Support Worker

I’ve worked at CSS since 2004

I enjoy playing guitar, walking and reading. Travelling and going on holiday are also things I enjoy.

Julie Helliwell

Julie Helliwell
Support Worker

Hi I’m Julie Helliwell. I enjoy reading and visiting interesting places. Howarth and York are my favourites.

I also like to walk with my dog Riley.

Marguerite Whitaker

Marguerite Whitaker
Support Worker

Hi, I am Maggie Whitaker I have been a support worker since 2004.

I mostly work in the community but I do work a little in supported living.

Dolores Hickox

Dolores Hickox
Support Worker

Hi, my name is Dolores Hickox. I enjoy going on holiday, walking my dog Arthur and reading a good book.

I have worked at CSS since 2009

Susan O'Hara

Susan O’Hara
Support Worker

Hi, my name is Susan but I like to be called Sue.I like reading, swimming and spending time with my grandchildren.

I don’t like rude people

Kelly Grain

Kelly Sloane
Support Worker

I have worked in childcare for 11 years before starting at CSS in July 2015.

I am really looking forward to my new challenge and adventure within Community Support Services.