Dawn Hartley

Dawn Hartley
Service Director

Hi, I am Dawn Hartley, one of the managing directors at CSS. Along with my husband Danny, we established CSS in 1995. Throughout this time I have remained passionate about delivering and developing a needs-led service to our customers.

To achieve this we have invested in a well-trained, knowledgeable and committed team who have been instrumental in ensuring that CSS goes from strength to strength.

We really hope you have a wonderful experience with us and we welcome any feedback you may have about CSS.

Daniel Hartley
Financial Director

My main role at CSS is Financial Director. This involves dealing with invoicing, payroll, account management, financial planning, tendering and purchasing. As a director, I am also heavily involved in the overall running of the company.

Angela Baird

Angela Baird
Service Manager

I am the Service Manager. I’ve worked for CSS since 1995, starting as a support worker and working my way up to management. I have undertaken numerous courses, which have allowed me to grow with the company and deliver a high quality service to the people we support.

Janet Baird
Supported Living Manager

I have worked for CSS since 1995, when I started as a support worker. In 2001 I became the manager of a number of our supported living schemes. My aim is to provide a high standard of support, to empower our tenants and help them achieve their goals.

Angela Baird

Samantha O’Shea
Deputy Supported Living Manager

I started my employment at Community Support Services in 2002 as a support worker in Supported Living. Over the years I have worked towards my position now as a deputy manager within Supported Living. Within my role I complete weekly rotas to ensure the staffing level meets the needs of the tenants we work with.

I audit all Supported Living houses to ensure that paperwork, tenants person centred plans, finances and medication are all correct and up to date which will ensure we deliver high quality needs-led professional care.

Jodie Baird

Jodie Baird
Day Services Manager

I have worked at CSS since 2000, when I started as a support worker. During my time at CSS I have had the opportunity to undertake many training courses. As a result, I was promoted to Day Services Manager in 2010. I thoroughly enjoy working as part of the management team and as part of our day services.

Jodie Baird

Tracy Frost
Quality Assurance Manager

Hi I’m Tracy. I joined CSS in 2002 and I now play various roles within the management team. Firstly, I am CSS Quality Assurance Manager carrying out reviews with families that we support. I am also CSS Manual Handling Trainer and Assessor delivering vital information to all involved to help keep people safe.

I supervise a number of staff on a regular basis to ensure our staff work within our high expectations. I am fully involved with the internal auditing of the company and work alongside other managers within our office situation carrying out general office duties on a daily basis.
Throughout my time with CSS I have engaged in various training programs which have proved invaluable within my work.

Jodie Baird

Carol Kent
Assistant Manager

I have worked at Community Support Services since March 1999 and was promoted to Assistant Manager in April 2004. I have undertaken numerous training courses and completed my NVQ and a Diploma in Care.

In my role I run activity clubs for children in the school holidays, and I also worked in day services and have had chance to work in all areas of CSS.

Cathryn Varty

Cathryn Varty
Supported Living House Manager

I began my employment with CSS in May 1999. I originally worked within the community before joining the supported living team. My role within the team is to manage one of the houses, supervising staff and providing support to tenants, staff and other managers.

Danielle Dawson

Danielle Dawson
Assistant Manager of Day Services

I started working for CSS in 2004, as a supported living support worker. Over the years I have undertaken various training courses including my NVQ Level 3.

I was promoted to Assistant Manager of Day Services in April 2013, giving me responsibility for the day to day running of Day Services. This involves ensuring our activities are run to a high standard so that everybody gains confidence and new skills. I enjoy working in the management team and look forward to being part of the ongoing development of day services.

Megan Thornton
Office Admin Manager

I started my employment with Community Support Services in 2010 as an Office Junior, throughout my employment I have undertaken an NVQ 2 in Customer Service and also a NVQ 3 in Business and Administration.

In December 2014 I was promoted to Office Admin Manager, my roles include typing, filing, covering the reception, contractual returns, completing and returning audits and much more. I also have completed a Manual Handling Training and Assessors course which now enables me to train staff Manual Handling. I have gained a lot of experience whilst working with CSS thanks to my supportive management team!

Donna O'Shea

Donna O’Shea
Admin Assistant

I joined CSS in June 2015 as an Admin Assistant. My job role is varied and includes typing, filing, working on reception, completing contractual reports and monitoring and keeping Health & Safety records up to date.

I also complete and update information for Skills for Care which enables CSS to access funding for training staff.

Lisa Jones

Lisa Jones
Admin Assistant

I work part time in the office, typing, sorting and filing documents. This includes working with wages and rotas, and I help Angela and the other managers with their duties as well. I do any work that the company needs doing.

Stuart Harris

Stuart Harris
Manager

Hi, I’m Stuart. I began my career at CSS in 2001 as a support worker, and I became a member of the management team in 2006. My responsibilities as a manager are varied, including managing staff absence, delivering our Safeguarding Adults workshop and completing contractual reports for Calderdale Adults Health & Social Care.

I also complete information for Skills for Care, which enables CSS to access funding for staff training. Alongside these responsibilities, I continue to provide support within the community, which is a role I thoroughly enjoy and get a lot of satisfaction from.

Sharon Withington-Kent

Sharon Withington-Kent
Training & Development Officer

Hi, my name is Sharon. I started at CSS in 2004 as a Support Worker and have progressed with the company to become Training & Development Officer.

I deliver various internal training courses for staff but still remain fully involved in providing support to our service users.

Michaela O'Shea

Michaela O’Shea
Supported Living Assistant Manager

I have worked for Community Support Services since 2010. I started as a support worker and built myself up to an assistant manager within supported living.

I thoroughly enjoy my job and have built up good relationships with both my colleagues and service users.

Colette Smith

Colette Smith
Supported Living Assistant Manager

I have worked for CSS since 2002. I started off part time as a support worker and built myself up to an assistant manager within supported living.

I manage two houses and conduct regular staff supervisions. I also enjoy being involved with setting up activities for the service users.

Megan Eccles

Megan Eccles
Supported Living Assistant Manager

I have worked for CSS since 2004. I started as a support worker and built myself up to assistant manager within supported living.

I now run a house with a strong staff team who provide support for the tenants. I also conduct staff supervisions.

Phillip Knowles

Phillip Knowles
Supported Living Assistant Manager

I have worked for CSS for a total of 10 years. I started as a support worker and worked my way up the ladder.

I am now a house manager and have many roles within this post. I really enjoy my job.

Kim Robinson

Kim Robinson
Support Worker

Hello I’m Kim a recent addition to the CSS team. I enjoy helping people to achieve their full potential.

I am an avid reader and enjoy a good auld sing song. I have a cat named “Fraggle” who demands much of my free time.

Justin Appleyard

Justin Appleyard
PCP Co-ordinator

Hi, I’m Justin. l am a people person and love supporting others to achieve their potential..

I also enjoy computers, photography and increasing my general knowledge. I enjoy spending quality time with my family.

Chris Metcalf

Chris Metcalf
Support Worker

My name is Chris Metcalf. I thoroughly enjoy my job as a support worker. I find it different from day to day.

I am a very sporty person and play cricket and football to a good standard. I enjoy socialising with my friends.

Aileen Calcott

Aileen Calcott
Support Worker

Hello! My name is Aileen Calcott. I enjoy live music, theatre and dancing.

I love animals and wildlife and enjoy walking my dog.

Ben Emms

Ben Emms
Support Worker

I am very sporty and love football. I am also very musical liking all kinds of music and play in a brass band.

One of my favourite activities at work is helping with the Wednesday night sports sessions.

Chris Walker

Chris Walker
Support Worker

I enjoy all social aspects, swimming, walking, cinema, pool, snooker and travelling around visiting places.

I am also a WWII enthusiast and a member of the British Titanic Society. Motorcycling and music are another two of my loves.

James Hoey

James Hoey
Support Worker

I’ve worked at CSS since 2004

I enjoy playing guitar, walking and reading. Travelling and going on holiday are also things I enjoy.

Julie Helliwell

Julie Helliwell
Support Worker

Hi I’m Julie Helliwell. I enjoy reading and visiting interesting places. Howarth and York are my favourites.

I also like to walk with my dog Riley.

Kieran Waterworth

Kieran Waterworth
Support Worker

Hi my name is Kieran Waterworth. I enjoy spending time with close friends and going for walks.

I also enjoy camping in the Highlands of Scotland and spending time with my family.

Marguerite Whitaker

Marguerite Whitaker
Support Worker

Hi, I am Maggie Whitaker I have been a support worker since 2004.

I mostly work in the community but I do work a little in supported living.

Ben Smith

Ben Smith
Support Worker

Hi, I’m Ben Smith, I enjoy the gym, physical activities, games consoles and spending time with my family, friends and partner.

I have a dog called Bear and I have an interest in motorsport. I am also a bit of a comic.

Dolores Hickox

Dolores Hickox
Support Worker

Hi, my name is Dolores Hickox. I enjoy going on holiday, walking my dog Arthur and reading a good book.

I have worked at CSS since 2009

Susan O'Hara

Susan O’Hara
Support Worker

Hi, my name is Susan but I like to be called Sue.I like reading, swimming and spending time with my grandchildren.

I don’t like rude people

Kelly Grain

Kelly Grain
Support Worker

I have worked in childcare for 11 years before starting at CSS in July 2015.

I am really looking forward to my new challenge and adventure within Community Support Services.